1. Acceptance of Terms and Conditions

By using the Isnaad App, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms and conditions, please do not use the Isnaad App.

2. App Description

The Isnaad App is a platform that enables e-commerce businesses to access logistics services related to their Fulfillment needs. The app provides features such as order integration, order tracking, inventory management, shipping, and reporting.

3. User Accounts

To use the Isnaad App, e-commerce businesses must create an account by providing their personal and business information. Users are responsible for maintaining the confidentiality of their account details and for any activity that occurs under their account. Isnaad reserves the right to suspend or terminate user accounts at any time if we suspect fraudulent or abusive activity.

4. User Conduct

Users of the Isnaad App must not engage in any activity that is illegal, infringes on the rights of others, or is harmful to the Isnaad App or its users. This includes, but is not limited to, uploading or sharing any content that is offensive, defamatory, or infringes on intellectual property rights.

5. App Availability

Isnaad will make every effort to ensure the Isnaad App is available and functioning at all times, but we cannot guarantee uninterrupted access to the app. We reserve the right to suspend or terminate access to the app at any time for maintenance or other reasons.

6. Payment Processing

Users of the Isnaad App may be required to make payments for logistics services rendered through the app. All payment processing is conducted securely through third-party payment providers. Isnaad is not responsible for any errors or issues that arise during payment processing.

7. Dashboard and Reports

Users of the Isnaad App will have access to a dashboard and reports that provide detailed information on order Fulfillment, inventory management, and shipping status.

8. Privacy Policy

Isnaad respects your privacy and will protect your personal and business information in accordance with our Privacy Policy. By using the Isnaad App, you agree to our Privacy Policy.

8.1 Privacy Policy

Isnaad is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and protect the personal and business information you provide to us through the Isnaad App.

8.2 Collection of Information

Isnaad may collect personal and business information from users of the Isnaad App, including but not limited to name, email address, phone number, and payment information. Isnaad may also collect non-personal information related to user activity within the app, such as order history and shipping statistics.

8.3 Use of Information

Isnaad may use the personal and business information collected from users for the following purposes:

• To provide and improve the Isnaad App and its services
• To process payments for logistics services rendered through the app
• To communicate with users about their account and app activity
• ToTo comply with legal and regulatory requirements
• - Isnaad may also use the non-personal information collected from users to improve the app’s functionality and user experience.

9. Intellectual Property

All content and intellectual property contained within the Isnaad App, including but not limited to trademarks, logos, and software, are the property of Isnaad or its licensors. Users are not authorized to use, reproduce, or modify any of the app’s content or intellectual property without prior written consent from Isnaad

10. Changes to Terms and Conditions

Isnaad reserves the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the Isnaad App after any changes to the terms and conditions constitutes your acceptance of the new terms

11. Governing Law

These terms and conditions are governed by the laws of Kingdom of Saudi Arabia. Any disputes arising from the use of the Isnaad App shall be subject to the exclusive jurisdiction of the courts of Kingdom of Saudi Arabia.